FA
Customer plays one of the most important roles in every business; and therefore, the main purpose of every business is to satisfy their existing customers and to attract new ones.
On the other hand, after-sales service plays a pivotal role in customer satisfaction and customer retention. In general terms, after-sales service refers to various activities and processes which make sure customers are satisfied with the products and services of the company. This is a crucial aspect of sales management and in this regard AEA has a special plan for managing high quality after-sales support and service. AEA co. is currently providing required after sales-services to its products by establishing all necessary infrastructures.
Our multimedia after sales-service department particularly provides wide range supports and services to the customers, such as: presenting user manual and user guide for each multimedia produced by AEA, providing needed services and supports in guarantee period, suppling spare parts, repairing or replacing multimedia defective parts , multimedia software update and upgrade, and so on.